Privacy Policy

Who We Are

Fitlane is operated by Butter Chicken Studios Private Limited, CIN U58200ME2026PTC475023, GSTIN 27AAOCB7870L1ZW, registered office at Plot No. 84, RMS Colony, Ahabab Chowk, Katol Road, Nagpur - 440013, Maharashtra, India. For privacy requests, contact legal@butterchickenstudios.com. For general support, contact hello@butterchickenstudios.com.

Who Can Use Fitlane

Fitlane is intended for users who are at least 16 years old and legally able to consent to the processing of their personal information. Fitlane is not directed to children and should not be used by anyone under 16. If local law requires a higher age or parent/guardian consent, you may use Fitlane only when those local requirements are met.

Information We Collect

• Account information, including name, email address, password credentials, Apple sign-in ID, and Google sign-in ID.
• Profile information, including age, gender, height, weight, target weight, activity level, and diet preference.
• Nutrition and wellness information, including meals, calories, macros, water intake, timestamps, goals, and progress.
• Device and technical information, including device identifier, device model, operating system version, app version, IP address, logs, and diagnostics.
• Region, locale, and, if you grant permission in a future or current app flow, location information used for product localization, suggestions, security, or support.
• Support and feedback content, including messages you send us, wrong-calorie reports, feature requests, and data export or deletion requests.

Apple Health and HealthKit Data

If you choose to connect Apple Health, Fitlane asks iOS for permission before reading or writing HealthKit data. Depending on your choices and app version, Fitlane may read step count, active energy, basal energy, walking/running distance, cycling distance, workouts, heart rate, sleep analysis, body mass, height, body fat percentage, lean body mass, and dietary water. Fitlane may write dietary water and workout data.

Fitlane uses HealthKit data only to provide features directly to you, such as dashboards, sync, progress, and personalization. We do not use HealthKit data for advertising, third-party marketing, or unrelated data mining. You can change Health app permissions at any time in iOS Settings.

AI Nutrition Estimates

When you ask Boxy to estimate food or nutrition, your meal text and relevant context may be processed by Fitlane and by AI providers such as OpenAI and Google Gemini. We configure these providers not to retain your meal text for model training where those settings are available to us. AI estimates may be inaccurate, so you should review and edit calories, protein, carbs, and fat before relying on them.

How We Use Information

• Provide account access, authentication, subscriptions, support, and app security.
• Power nutrition logging, fitness tracking, HealthKit sync, personalization, reminders, and progress insights.
• Estimate nutrition using AI and let you correct entries.
• Improve reliability, fix bugs, understand feature performance, and prevent abuse.
• Comply with legal, tax, accounting, App Store, platform, and security obligations.

Legal Bases for EU and UK Users

Where GDPR or UK GDPR applies, we process personal information based on contract performance, consent, explicit consent for health-related data where required, legitimate interests such as security and product improvement, and legal obligations. You can withdraw consent where processing is based on consent, but some features may stop working if the data is needed to provide them.

Third-Party Services

We use service providers to operate Fitlane, including Apple and Google for sign-in and platform services, Apple for in-app purchases, OpenAI and Google Gemini for AI nutrition processing, Firebase and PostHog for analytics, Sentry, Firebase Crashlytics, and Apple diagnostics for crash reporting, APNs and FCM for notifications, and cloud providers such as GCP, AWS, and Azure for hosting, storage, and infrastructure. These providers may process personal information only as needed to provide their services to Fitlane and must provide appropriate protections.

Human Review

Human team members may review support messages, feedback, wrong-calorie reports, account requests, and limited logs when needed to provide support, investigate abuse, improve quality, or comply with legal obligations. We do not use human review to make medical decisions.

International Transfers

Fitlane is operated from India and may process or store information in India, the United States, the European Union, and other countries where our service providers operate. Where required, we use appropriate safeguards such as contractual protections, platform terms, regional hosting, and transfer mechanisms recognized by applicable law.

Retention and Deletion

We keep personal information for as long as needed to provide Fitlane, maintain security, comply with legal obligations, resolve disputes, and improve reliability. If you request account deletion, we will begin deleting or de-identifying account, profile, nutrition, and health sync data, but backup, billing, security, audit, and legal records may be retained for up to one year unless a longer period is required by law.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, export, delete, restrict, object to, or withdraw consent for certain processing of your personal information. You can request export or deletion by emailing legal@butterchickenstudios.com. We aim to respond within one week, though some requests may take longer where verification, legal review, or local law requires it. EU and UK users may also complain to their local data protection authority.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No online service is perfectly secure, so you should use a strong password and keep your device and Apple or Google account secure.

Changes

We may update this Privacy Policy as Fitlane changes. If changes are material, we will provide notice in the app, on this page, or by another reasonable method.